Last updated: 5 November 2026.
This policy explains what personal information Zigy Spa collects when you visit zigyspa.com or book a home spa, massage or salon treatment, and how we use it.
Zigy Spa, Boulevard Plaza Tower 2, Level 22, Office 2208, Downtown Dubai, UAE. Phone and WhatsApp: +971 55 381 6522. Email: info@zigyspa.com.
What we collect
- Your name, phone number and the address where the treatment will take place, when you book.
- Your treatment choice, preferred time and any preference for a male or female therapist.
- Messages you send us on WhatsApp, by phone or by email.
- Basic website data such as pages visited, device type and approximate location, collected through cookies and analytics tools.
How we use it
- To confirm, schedule and carry out your booking, and to send the therapist to the right address.
- To contact you about your booking, for example to confirm the time or reply to a question.
- To improve our website and services, and to measure how our advertising performs.
Who we share it with
We share your name, address and treatment details with the therapist assigned to your booking. We use trusted providers for website hosting, analytics and advertising, and for payment processing. We do not sell your personal information.
Payment
Card payments are handled by our payment provider. We do not store your full card number on this website.
Cookies
The site uses cookies for basic operation, analytics and advertising measurement. You can block or delete cookies in your browser settings.
How long we keep it
We keep booking details only as long as needed to provide the service, handle any follow-up and meet legal and accounting requirements.
Your choices
You can ask us to see, correct or delete the personal information we hold about you by contacting us using the details above.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.